At DIVANI, we stand behind the quality of our products and your satisfaction is important to us. That’s why we proudly offer a 90-Day Money-Back Guarantee on all purchases.
Please review the details of our refund policy below.
You may request a refund within 90 days from the date your order was delivered.
To be eligible for a refund:
The product MUST BE unopened
The product must be returned in its original packaging
The return must be initiated within 90 days of delivery
Customers are responsible for all return shipping costs.
We recommend using a trackable shipping service, as DIVANI is not responsible for lost or damaged return shipments.
Once you provide valid shipping confirmation showing the return has been sent, your refund will be processed.
Refunds will be issued to the original payment method
Please allow 5–10 business days for the refund to reflect on your statement, depending on your financial institution
Original shipping fees (if applicable) are non-refundable
DIVANI reserves the right to verify return shipment details if needed.
To initiate a return, please contact our support team at:
divaniofficialglobal@gmail.com
Include:
Your full name
Order number
Reason for return
Our team will provide return instructions and the warehouse address.
If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging so we can resolve the issue quickly.
DIVANI reserves the right to deny refund requests in cases of suspected policy abuse, excessive returns, or fraudulent activity.
